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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chaolong Han

March 11, 2026

5  out of  5
rating by Chaolong Han
"Kurt and Lexi are awesome!"
We responded:
"Chaolong, thank you for your wonderful review of State Farm Agent Kurt Goeser’s Team!"
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Connie Dawson

February 3, 2026

5  out of  5
rating by Connie Dawson
"We have all our policies with your State Farm office. Met today for an annual review with Talyn Nicols and couldn't be more pleased. He is very knowledgeable, professional, and nice. He is an excellent representative for your agency."
We responded:
"Thank you Connie so much for allowing us to handle your family's business and recognizing Talyn from our agency team. We feel very fortunate to serve Lawrence and Talyn is a very special agency representative. Thanks for recognizing him, we love him too! Have a great week!"
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Jarrett Steward

January 29, 2026

5  out of  5
rating by Jarrett Steward
"Very smooth process and great service!"
We responded:
"Thanks so much for recognizing our agency Jarrett, and most importantly giving us the opportunity to handle your business. We are so thankful to serve you and the Lawrence/KC area!"
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Joyce Grover

January 26, 2026

5  out of  5
rating by Joyce Grover
"Reviewed my coverage with State Farm last week and felt comfortable asking all my questions. I appreciated the information I received."
We responded:
"Thank you so much for recognizing our agency Joyce! it is a pleasure and honor to serve your family and the Lawrence and KC communities! "
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Janele Bahnmaier

November 20, 2025

1  out of  5
rating by Janele Bahnmaier
"Last year our roof sustained wind damage after a strong storm. Called and had two different companies that State Farm suggested to get quotes. Both companies agreed heavy wind damage and roof needed replacement. State Farm sent their claim adjuster and after a ten minute check he said roof was fine and denied claim. Called State Farm and filed a dispute. They refused to send another adjuster for a second opinion because they didn’t want to undermine the first one. We called and left further messages and nobody would respond back to us. Prices were good but customer service is very poor. We switched to a different company."
We responded:
"Janele, I am very sorry to read about your experience. Our agency works very hard to not only stay on top of all customer claims, but partner and advocate in the claims process and wrap up to understand decisions along the way. We pride ourselves on providing the best customer service in the industry and area. I wish you the best of luck with your new carrier and welcome you back if/when ready."
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Zachary Paquette

October 8, 2025

5  out of  5
rating by Zachary Paquette
"Kurt’s office is always a welcoming, helpful environment. The office staff is knowledgeable, and I was able to get an excellent price on all of my insurance. Jacob recently helped with a comprehensive review of all of my policies and I appreciated his input as we made sure I was adequately covered."
We responded:
"Thank you, Zachary, for sharing your positive experience with our office. It's wonderful to hear that you found our environment welcoming and our staff knowledgeable. We're glad Jacob could assist you with a comprehensive review of your policies and ensure you have the coverage you need. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer."
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Michelle Taylor

October 6, 2025

5  out of  5
rating by Michelle Taylor
"Christy was a great help to me this morning. Can't say enough good things about her friendliness and professionalism. Thanks Christy!"
We responded:
"Thank you, Michelle, for sharing your experience. It's wonderful to hear that Christy was able to assist you so effectively. Her friendliness and professionalism are truly valued, and your feedback will be shared with her. We appreciate your support and look forward to continuing to serve your insurance needs."
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bill reeves

September 5, 2025

5  out of  5
rating by bill reeves
"⭐️⭐️⭐️⭐️⭐️ I am so grateful for my insurance team. From the very beginning, they’ve treated me with kindness, patience, and genuine care. Anytime I’ve had a question—big or small—they’ve taken the time to explain everything in detail and make sure I felt comfortable with the decisions I was making. That kind of support is rare, and it has given me so much peace of mind knowing I have people I can trust looking out for me. What I appreciate most is that they don’t just see me as a policyholder—they see me as a person. They’ve checked in on me, remembered details about my life, and always made me feel like I matter. Insurance can be stressful and confusing, but they’ve turned it into something simple and reassuring. It’s not often you find a team that is both professional and personal, but that’s exactly what they are. I can honestly say I feel confident and cared for, and I wouldn’t want to be with anyone else."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that our team has been able to provide you with the support and care you deserve. We strive to treat each person as an individual and ensure that they feel valued and understood. Knowing that you feel confident and cared for is incredibly rewarding for us. Your trust means a lot, and we're here to continue supporting you in any way we can."
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Lars Henry

August 8, 2025

5  out of  5
rating by Lars Henry
"Great staff, kade likes the right football team and Nicole is pretty cool"
We responded:
"Thank you, Lars, for sharing your positive experience with us! We're glad to hear that you enjoyed interacting with our team. It's wonderful to know that Kade and Nicole made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Sophia Racy

July 25, 2025

5  out of  5
rating by Sophia Racy
"Super helpful staff!"
We responded:
"Thank you so much for recognizing our team Sophia, we take our responsibility to serve Lawrence very seriously and appreciate when customers notice and recognize it!"
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Tara Montgomery

July 21, 2025

5  out of  5
rating by Tara Montgomery
"Great coverage and Topeka resident! Love they called and checked on me and my plan!"
We responded:
"Thanks for recognizing our agency Tara, it truly is a pleasure to serve Lawrence and handle your accounts. We appreciate your business!"
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April Yu

July 1, 2025

5  out of  5
rating by April Yu
"I had an amazing experience with Mikey. He is awesome. He scheduled an after-hours appointment to accommodate my availability. My demand is a little bit complicated, he spent a great deal of time patiently walking me through all the insurance options and policies. He explained everything clearly, without rushing or pressuring me, and helped me choose the coverage that best fits my needs. He finds good discounts for me, give me a very nice insurance price. Very nice agency to work with!"
We responded:
"Thank you so much for sharing your experience with Mikey. It's wonderful to hear that he was able to accommodate your schedule and provide the detailed assistance you needed. We're glad he could help you find the right coverage and discounts. Your feedback is greatly appreciated, and we're delighted to know you found our agency nice to work with. If you have any more questions or need further assistance, feel free to reach out."
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Stella Mosier

June 11, 2025

5  out of  5
rating by Stella Mosier
"Brylee Burns is incredibly helpful and knowledgeable. She was able to answer all of my questions and had a great attitude."
We responded:
"Thank you for sharing your positive experience with Brylee. It's wonderful to hear that she was able to assist you effectively and with such a great attitude. Your feedback is greatly appreciated and will be shared with Brylee and the team. We're glad to have been able to meet your needs and look forward to continuing to serve you."
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FarmerTraveler

April 19, 2025

5  out of  5
rating by FarmerTraveler
"Mikey was professional. Walked us through the policies where I had no questions. I felt comfortable putting my new family of 3 in his hands to make sure we are covered."
We responded:
"Thank you, Robert, for sharing your experience. It's wonderful to hear that Mikey provided such professional service and helped you feel comfortable with your coverage. Ensuring that you and your family are well-protected is our top priority. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Ryan Burns

April 11, 2025

5  out of  5
rating by Ryan Burns
"Staff is wonderfully accommodating and kind. The nice lady that helped me, Brylee, really knows her stuff and was very helpful!!:)"
We responded:
"Thank you, Ryan, for sharing your positive experience with us. It's great to hear that Brylee was able to assist you effectively. We appreciate your kind words and are glad to know that our team made a positive impact. Your feedback means a lot to us!"
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Joe Kochanski

April 2, 2025

5  out of  5
rating by Joe Kochanski
"Agent was excellent . Everything was taken care of with no issues at all."
We responded:
"Thank you, Joe, for sharing your positive experience. It's wonderful to hear that everything was handled smoothly and to your satisfaction. Your feedback is greatly appreciated, and we're glad to have been of service."
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Cade Burns

March 28, 2025

5  out of  5
rating by Cade Burns
"The staff always treats me with kindness and always has the answers to any of my questions. Never had issues resolving any problems or questions I may have!"
We responded:
"Thank you Cade, it is a pleasure to serve your family!"
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Angel.__.

March 27, 2025

5  out of  5
rating by Angel.__.
"Kade is great! He is very knowledgeable and professional."
We responded:
"Thank you for the great review, Angel!"
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Talyn Nichols

March 13, 2025

5  out of  5
rating by Talyn Nichols
"I have never had a bad experience here! They always make me feel valued as a customer and are all very knowledgeable!"
We responded:
"Thank you, Talyn, for sharing your positive experience with us! It's wonderful to hear that you feel valued and find our team knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Angel Ferman

March 7, 2025

5  out of  5
rating by Angel Ferman
"No other place has treated me right! Customer service was top tier! My agent was very patient with me and was willing to throughly explain everything! I would without a doubt recommend Kurt Goeser and his team for any of your needs!"
We responded:
"Thank you so much for recognizing the agency Angel. It is a pleasure to handle your insurance accounts!"
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Seth Wisdom

March 7, 2025

5  out of  5
rating by Seth Wisdom
"This State Farm office has offered some of the best customer service I have ever seen in my life. Talk to Kurt and his team if you need ANYTHING!"
We responded:
"Thanks for recognizing our agency Seth, it is a pleasure to handle your business!"
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Dustin Srisutiva

February 24, 2025

5  out of  5
rating by Dustin Srisutiva
"Very helpful!!!"
We responded:
"Thank you Dustin, we are so thankful to finally handle your accounts and look forward to serving as your agency in the future!"
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Denise Carlton

February 7, 2025

5  out of  5
rating by Denise Carlton
"It was nice to meet Jacob and go over our policies to ensure adequate coverage in all areas of our insurance needs."
We responded:
"Hi Denise, thank you so much for recognizing Jacob and our agency. It is such a pleasure to serve the Lawrence community and we thank you so much for the opportunity to handle your accounts!"
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Woodside Village

October 3, 2024

5  out of  5
rating by Woodside Village
"Love working with this agency, Nicole is always so helpful!"
We responded:
"Nicole is delighted to hear your kind words! It's wonderful to know that her assistance has made a positive impact on your experience with our agency. We look forward to continuing to support you!"
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Mike Hughes

September 28, 2024

1  out of  5
rating by Mike Hughes
"I requested a certificate of workers compensation insurance a customer requires. Kurt’s office emails the customer saying we don’t have Workers Comp. We absolutely do have workers comp with State Farm. I call the insurance office and tell them I have a major problem and I want a Call from Kurt. The day goes by with no call from Kurt. Moving coverage to another agency ASAP."
We responded:
"Mike, we appreciate the opportunity to handle your coverage and thankful to get your customer the correct information within 24 hours of the oversight. While disappointed to lose you, we will support your transfer to a new State Farm agent as we prioritize customer confidence. Best wishes to your family and business."