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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grace S Leu

August 31, 2026

5  out of  5
rating by Grace S Leu
"I was recommended Kurt Goeser State Farm by a good friend and have been very happy with their service. Talyn Nichols has worked with me in the past 2 years despite challenges and has been honest and understanding in helping me navigate the system as a new homeowner. He has gone out of his way to make repeated phone calls to a roofing company get an additional discount for our home insurance. He has patiently answered my questions and finding the best rate BY FAR with excellent coverage. Just like my friend, I would highly recommend this as a local, dedicated company! Thank you!"
We responded:
"Grace, thank you for the amazing review! Our Lawrence insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kurt Goeser, your State Farm Agent "
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Heather Johnson

August 27, 2026

5  out of  5
rating by Heather Johnson
"⭐⭐⭐⭐⭐

I cannot say enough good things about Lexi at State Farm! She has been absolutely incredible to work with and has gone above and beyond every single time I’ve needed help.

Recently, we had a stressful situation when a severe storm came through and caused damage to our home and one of our vehicles. Between trying to figure out what was covered, who we needed to contact, what documentation was required, and what we were supposed to do next, I felt completely overwhelmed. I reached out to Lexi with what felt like a million questions, and she immediately helped me understand the process. She walked me through our coverage, explained everything in normal language instead of insurance jargon, and made sure I knew exactly what steps to take.

What impressed me most was that she never made me feel like I was bothering her. Even when I came back with additional questions, Lexi was patient, kind, responsive, and genuinely seemed to care about making an already stressful situation easier. She even took the time to review our policies afterward and helped us make sure our coverage still made sense for our home, vehicles, and current needs.

Insurance is one of those things you hope you never actually have to use, but when something happens, you quickly realize how important it is to have the right person helping you. Lexi is that person. She is knowledgeable, dependable, personable, and truly cares about the people she helps.

If you're looking for someone who will treat you like a person instead of just another policy number, I highly recommend Lexi. State Farm is very lucky to have her, and I am incredibly thankful for everything she has done for us!"
We responded:
"Hi Heather, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lawrence.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kurt Goeser "
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Laurence Rossi

August 13, 2026

5  out of  5
rating by Laurence Rossi
"It was a pleasure establishing my insurance coverage with Kurt Goeser Insurance. The Associate Aiden assigned to my case was thorough and informative. He explained to me the various options State Farm has availble for the different coverages that I was interested in establishing. There was no pressure to rapidly consumate a deal which I appreciated. I was permitted a number of days to evaluate the positions presented. I can now say that I am now a proud State Farm Member."
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Emilie M

August 13, 2026

5  out of  5
rating by Emilie M
"I had a great experience working with Jacob on new policy updates. He made it a breeze, answered my many questions promptly and professionally, and helped me get great rates for what I needed."
We responded:
"Hi Emilie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kurt Goeser, Your State Farm Agent "
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Aaron Humphries

July 17, 2026

5  out of  5
rating by Aaron Humphries
"Very helpful when I stopped by"
We responded:
"Aaron, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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BM Bauer

July 15, 2026

5  out of  5
rating by BM Bauer
"Great customer service! The agent we worked with tailored a home and auto plan that we felt comfortable with."
We responded:
"Thank you so much for the 5 stars, BM! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Vaun

July 11, 2026

1  out of  5
rating by Vaun
"Over the past few years they have fumbled my insurance in MAJOR screw ups that affected my living situation. Not once, or twice, BUT THREE TIMES. Once resulted in my car being repossessed because of their negligence and I HAD TO PAY EXTRA FOR THEIR IGNORANCE. I would NEVER recommend this office."
We responded:
"Vaun, I am not familiar with your experiences nor recognize your name but sympathize with your frustration. I always welcome feedback on how we can improve our customer support so feel free to call the office if willing to share more regarding your personal experience. Thank you for helping us get better."
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Ryan Weishaar

July 2, 2026

5  out of  5
rating by Ryan Weishaar
"This agency is so great! Everyone there is so welcoming and kind, and the environment of the office is just lovely! I would recommend Kurt’s Agency to everyone I know!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lawrence to know that you had such a wonderful experience with us here on State Farm Agent Kurt Goeser’s Team."
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Kelly Hyun

June 24, 2026

5  out of  5
rating by Kelly Hyun
"I really enjoyed working with Aidan to help me with my car insurance. Thank you for such great service!"
We responded:
"Thank you so much for the 5-stars, Kelly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kurt Goeser’s Team anytime."
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Luke Dantinne

June 19, 2026

5  out of  5
rating by Luke Dantinne
"Brock did a great job!"
We responded:
"Luke, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Joy Zhang

June 17, 2026

5  out of  5
rating by Joy Zhang
"A handsome young man Brock (sorry for spelling your name as Brack before). he explained policy line by line patiently and professionally. He works for his company but also considers his clients’ interests. He is a wonderful agent representative. He is a nice and kind man."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kurt Goeser’s Team here in Lawrence . "
Profile photo of Sy Zhang

Sy Zhang

June 17, 2026

5  out of  5
rating by Sy Zhang
"A handsome young man Brack , he explained policy line by line patiently and professionally. He works for his company but also considers his clients’ interests. He is a wonderful agent representative. He is wonderful."
We responded:
"We appreciate your review, Sy. We are so happy that you had such a wonderful experience with State Farm Agent Kurt Goeser’s Team here in Lawrence ! "
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Joe Stellwagon

June 12, 2026

5  out of  5
rating by Joe Stellwagon
"Complete my annual policy evaluation today. Aiden did a really good job explaining my policies and making suggestions in a non pressure like atmosphere. I've been using State Farm for decades, and they've always come through when I needed them at a fair monthly price."
We responded:
"Thank you so much for the 5-stars, Joe! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Amy Weishaar

June 12, 2026

5  out of  5
rating by Amy Weishaar
"Such a friendly and outgoing office staff--genuinely eager to answer questions and help everyone who calls and walks into the office!"
We responded:
"Thank you for taking the time to leave such a great review, Amy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joshua Niemand

May 26, 2026

5  out of  5
rating by Joshua Niemand
"This agency is the best, the friendliest staff. They always help me with every question, concern or issue I have. My guy Talyn is the goat! He is a real one fr."
We responded:
"Wow, thank you for the 5-star review, Joshua! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Matthew Ayres

May 19, 2026

5  out of  5
rating by Matthew Ayres
"I have been with Kurt for years now. He is over 3 hours away but the customer service is absolutely amazing. Consistently checks in to ensure my needs and the family needs are met, calls on birthdays and anniversary to wish us well. Had offers to move to an agent closer and i have no intention too."
We responded:
"Thanks so much for the fantastic rating, Matthew! We are so glad you had a positive experience with us here on State Farm Agent Kurt Goeser’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Rebecca Clark

April 22, 2026

5  out of  5
rating by Rebecca Clark
"My agent Kurt Goeser was so professional and walked me through everything especially after I have tried to find I fair price for 2 vehicles he went above and beyond I will be sticking with State Farm Thanks for all your help!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dean Drennon

March 25, 2026

5  out of  5
rating by Dean Drennon
"Absolutely five star... Kurt is amazingly knowledgeable and incredibly helpful."
We responded:
"Thank you, Dean, for the 5-star rating! We appreciate your feedback and are glad to hear that you had a positive experience with our agency. If you have any questions or need assistance in the future, feel free to reach out."
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Mark Beckerman

March 20, 2026

5  out of  5
rating by Mark Beckerman
"Great customer service"
We responded:
"Thank you for the 5-star review, Mark! Here on State Farm Agent Kurt Goeser’s Team, we are proud to serve our community and appreciate your recognition. "
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Karina Carreiro-Jones

March 19, 2026

5  out of  5
rating by Karina Carreiro-Jones
"Christy was very professional, efficient, and informative. Thank you Christy for helping me get my new car insurance established."
We responded:
"Thank you for taking the time to leave such a great review, Karina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chaolong Han

March 11, 2026

5  out of  5
rating by Chaolong Han
"Kurt and Lexi are awesome!"
We responded:
"Chaolong, thank you for your wonderful review of State Farm Agent Kurt Goeser’s Team!"
Profile photo of Connie Dawson

Connie Dawson

February 3, 2026

5  out of  5
rating by Connie Dawson
"We have all our policies with your State Farm office. Met today for an annual review with Talyn Nicols and couldn't be more pleased. He is very knowledgeable, professional, and nice. He is an excellent representative for your agency."
We responded:
"Thank you Connie so much for allowing us to handle your family's business and recognizing Talyn from our agency team. We feel very fortunate to serve Lawrence and Talyn is a very special agency representative. Thanks for recognizing him, we love him too! Have a great week!"
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Jarrett Steward

January 29, 2026

5  out of  5
rating by Jarrett Steward
"Very smooth process and great service!"
We responded:
"Thanks so much for recognizing our agency Jarrett, and most importantly giving us the opportunity to handle your business. We are so thankful to serve you and the Lawrence/KC area!"
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Joyce Grover

January 26, 2026

5  out of  5
rating by Joyce Grover
"Reviewed my coverage with State Farm last week and felt comfortable asking all my questions. I appreciated the information I received."
We responded:
"Thank you so much for recognizing our agency Joyce! it is a pleasure and honor to serve your family and the Lawrence and KC communities! "
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Janele Bahnmaier

November 20, 2025

1  out of  5
rating by Janele Bahnmaier
"Last year our roof sustained wind damage after a strong storm. Called and had two different companies that State Farm suggested to get quotes. Both companies agreed heavy wind damage and roof needed replacement. State Farm sent their claim adjuster and after a ten minute check he said roof was fine and denied claim. Called State Farm and filed a dispute. They refused to send another adjuster for a second opinion because they didn’t want to undermine the first one. We called and left further messages and nobody would respond back to us. Prices were good but customer service is very poor. We switched to a different company."
We responded:
"Janele, I am very sorry to read about your experience. Our agency works very hard to not only stay on top of all customer claims, but partner and advocate in the claims process and wrap up to understand decisions along the way. We pride ourselves on providing the best customer service in the industry and area. I wish you the best of luck with your new carrier and welcome you back if/when ready."